Terms of Service – Woof Natural

GENERAL DESCRIPTION
Welcome to Woof Natural – Puro & Simple – Artisanal Dog Bakery for Happy Dogs. The terms "we", "us", and "our" refer to Woof Natural – Puro & Simple – Artisanal Dog Bakery for Happy Dogs. Woof Natural – Puro & Simple – Artisanal Dog Bakery for Happy Dogs operates this store and website, including all information, content, features, tools, products, and services to provide you, the customer, with a curated shopping experience (the “Services”). Woof Natural – Puro & Simple – Artisanal Dog Bakery for Happy Dogs relies on Shopify technology that allows us to provide the Services.

The following Terms of Service (the “Terms”) and all policies referenced within them describe your rights and responsibilities when using the Services.

Please read these Terms carefully, as they include important information about your legal rights and cover areas such as disclaimers and limitations of liability.

By viewing, interacting with, or using our Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms or the Privacy Policy, you must not use our Services.

SECTION 1: ACCESS AND ACCOUNT
By accepting these Terms, you represent that you are at least the age of majority in your state or province of residence and that you have given us your consent to allow any minors in your care to use the Services on devices you own, purchase, or manage.
To use the Services, including accessing our online store, browsing it, or purchasing any product or service we offer, you may be required to provide certain information such as your email address, billing address, payment method, and shipping address. You represent and warrant that all information you provide in our store is accurate, current, and complete, and that you have all rights necessary to provide this information.
You are solely responsible for maintaining the security of your account credentials and for all activity that occurs under your account. You may not transfer, sell, or assign your account to another person, nor grant licenses tied to your account.

SECTION 2: OUR PRODUCTS
We have made every effort to provide accurate representations of our products and services in our online store. However, you should be aware that the colors or appearance of products may differ depending on the device you use to access the store and its settings.
We do not guarantee that the appearance or quality of the products or services you purchase will meet your expectations or be identical to what is displayed online.
All product descriptions are subject to change at any time without notice, at our sole discretion. We reserve the right to discontinue any product at any time and may limit product quantities offered to any person, geographic region, or jurisdiction as applicable.

SECTION 3: ORDERS
When you place an order, you are making an offer to purchase. Woof Natural – Puro & Simple – Artisanal Dog Bakery for Happy Dogs reserves the right to accept or reject your order for any reason at our sole discretion. Your order will not be accepted until Woof Natural confirms acceptance. We must receive and process your payment before your order is accepted. Please review your order carefully before submission, as Woof Natural may not be able to accommodate cancellation requests once an order is accepted. If we do not accept, modify, or cancel an order, we will attempt to notify you using the email, billing address, or phone number provided at the time of order.
Your purchases are subject to returns or exchanges only in accordance with our Refund Policy.
You represent and warrant that your purchases are solely for personal or household use and not for resale or export for commercial purposes.

SECTION 4: PRICES AND BILLING
Prices, discounts, and promotions are subject to change without notice. The price charged for a product or service will be the price in effect at the time your order is placed and will be stated in the order confirmation email. Unless expressly stated otherwise, published prices do not include applicable taxes, shipping, handling, customs, or import duties.
Prices published in our online store may differ from those offered in physical stores, other online stores, or third-party platforms. From time to time, we may offer promotions through the Services that may affect pricing and are subject to separate terms and conditions. If there is a conflict between the terms of a promotion and these Terms, the promotion terms will prevail.
For all purchases made in our store, you agree to provide current, complete, and accurate purchase, payment, and account information. You agree to promptly update your account details, including your email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.
You represent and warrant that (i) the credit card information you provide is true, correct, and complete; (ii) you are duly authorized to use the credit card for the purchase; (iii) your credit card company will honor the charges incurred; and (iv) you will pay charges incurred at the published prices, including applicable shipping, handling, and taxes, if any.

SECTION 5: SHIPPING AND DELIVERY
We are not responsible for shipping or delivery delays. All delivery times are estimates only and are not guaranteed. We are not responsible for delays caused by shipping companies, customs processing, or events beyond our control. Once we hand over products to the shipping company, title and risk pass to you.

SECTION 6: INTELLECTUAL PROPERTY
Our Services, including but not limited to trademarks, brands, text, samples, images, graphics, product reviews, video and audio, and their design, selection, and arrangement, are the property of Woof Natural – Puro & Simple – Artisanal Dog Bakery for Happy Dogs, its affiliates, or licensors, and are protected by U.S. and international copyright and intellectual property laws.
These Terms permit you to use the Services only for personal, non-commercial purposes. You must not reproduce, distribute, modify, create derivative works, publicly display, publicly perform, republish, download, store, or transmit any material from the Services without our prior written consent.
Unauthorized use of the Services may violate intellectual property laws. Woof Natural reserves all rights not expressly granted herein.

SECTION 7: OPTIONAL TOOLS
As part of the Services, you may be given access to third-party tools over which we have no control or responsibility. You acknowledge and agree that we provide access to such tools “as is” and “as available” without warranties of any kind. You assume all risk and responsibility for using third-party tools offered through the Services and must ensure you understand the terms under which those tools are provided.

SECTION 8: THIRD-PARTY LINKS
The Services may contain materials and hyperlinks to websites provided or managed by third parties. We are not responsible for examining or evaluating, and we do not guarantee the accuracy of, third-party websites or materials. If you choose to leave our Services to access these sites, you do so at your own risk.

SECTION 9: RELATIONSHIP WITH SHOPIFY
Woof Natural – Puro & Simple – Artisanal Dog Bakery for Happy Dogs relies on Shopify technology to provide the Services. However, any sales or purchases you make through our store are made directly with Woof Natural. By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of sales that occur between you and Woof Natural, including injuries, damages, or losses caused by products or services purchased.

SECTION 10: PRIVACY POLICY
All personal information collected through the Services is subject to our Privacy Policy, which can be found here [LINK], and certain information may also be subject to Shopify’s Privacy Policy. By using the Services, you acknowledge that you have read these privacy policies.

SECTION 11: COMMENTS
If you send, upload, post, email, or otherwise transmit ideas, suggestions, comments, reviews, proposals, or other content (“Comments”), you grant us a perpetual, worldwide, sublicensable, royalty-free license to use, reproduce, modify, publish, distribute, and display such Comments for any purpose, including commercial use.

SECTION 12: ERRORS, INACCURACIES, AND OMISSIONS
From time to time, there may be information on the Services that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, promotions, offers, shipping charges, delivery times, or availability. We reserve the right to correct errors and update or cancel orders as necessary.

SECTION 13: PROHIBITED USES
You may only use the Services for lawful purposes. You may not use the Services to (a) violate any laws; (b) infringe on intellectual property rights; (c) harass, abuse, insult, or intimidate others; (d) transmit false or misleading information; (e) send spam or malware; or (f) interfere with the security or functionality of the Services.

SECTION 14: TERMINATION
We may terminate or suspend your access to the Services at any time, at our sole discretion, without notice, for violation of these Terms. Provisions such as Intellectual Property, Comments, Termination, Disclaimers, Limitation of Liability, Indemnification, Severability, Waiver, Entire Agreement, Assignment, Governing Law, Privacy Policy, and any provisions that survive by nature will remain in effect after termination.

SECTION 15: DISCLAIMER OF WARRANTIES
Unless expressly stated by Woof Natural, the Services and products offered are provided “as is” and “as available,” without warranties of any kind. We do not guarantee that the Services will be uninterrupted, timely, secure, or error-free.

SECTION 16: LIMITATION OF LIABILITY
To the fullest extent permitted by law, Woof Natural, our partners, affiliates, officers, directors, employees, agents, contractors, suppliers, or licensors, as well as Shopify and its affiliates, shall not be liable for any indirect, incidental, punitive, or consequential damages arising from the use of the Services.

SECTION 17: INDEMNIFICATION
You agree to indemnify, defend, and hold harmless Woof Natural – Puro & Simple – Artisanal Dog Bakery for Happy Dogs, Shopify, and our affiliates, directors, officers, employees, agents, contractors, and suppliers from any claims, damages, liabilities, or expenses resulting from your violation of these Terms or your use of the Services.

SECTION 18: SEVERABILITY
If any provision of these Terms is determined to be unlawful, void, or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by law, and the unenforceable portion shall be deemed severed from these Terms.

SECTION 19: WAIVER; ENTIRE AGREEMENT
Failure to enforce any right or provision of these Terms shall not constitute a waiver. These Terms and any policies published by us constitute the entire agreement between you and us.

SECTION 20: ASSIGNMENT
You may not assign your rights under these Terms without our prior written consent. We may assign or transfer our rights and obligations under these Terms without restriction.

SECTION 21: GOVERNING LAW
These Terms and any agreements by which we provide Services shall be governed by and construed in accordance with the laws of Spain. You agree to submit to the jurisdiction of the courts of Cádiz, Spain.

SECTION 22: HEADINGS
Headings used in these Terms are included for convenience only and will not limit or otherwise affect these Terms.

SECTION 23: CHANGES TO THE TERMS OF SERVICE
You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, modify, or replace any part of these Terms at our sole discretion by posting updates and changes on our website. Continued use of the Services after changes are posted constitutes acceptance of those changes.

SECTION 24: CONTACT INFORMATION
Questions about the Terms of Service should be sent to: woof@woofnatural.com

Woof Natural – Puro & Simple – Artisanal Dog Bakery for Happy Dogs
Camino del Aconcagua 45
Urb. Hozanejos
11130 Chiclana de la Frontera, Cádiz, Spain
Phone: +34 609 116 234
Email: woof@woofnatural.com